United States Postal Service in 211 East Avenue G

Customer Reviews about United States Postal Service:

• ★ ★ ★ ★ ☆
  *Update* From one star to 4 stars. I've been back a few times and have been pleased with the customer service! They have been very helpful to me and have been very kind. I would recommend using this facility. Well here's another great review for the infamous Midlothian Post Office. When you run a business with a phone number, make sure you DON'T TAKE IT OFF THE HOOK SO YOU DON'T HAVE TO ANSWER PHONE CALLS. I tried for over an hour one day and kept getting a busy signal. Not only that but any time my boyfriend or I have mailed things out, they never seem to get there on time and it took me over 2 weeks to receive a letter. I just moved to Midlothian and have been getting mail under my name at my new address for almost 2 months and when I didn't get my friend's wedding invitation in the mail they told me it was sent back to her because the delivery guy didn't recognize my name........yet I keep getting mail for the previous 2 tenants even though my boyfriend told them multiple times that they no longer live here. Seriously, if you hate your job that much you need to QUIT and find something else. Don't be a lazy, grumpy, ass when you work in customer service.
  By Heidi Smith, April 27, 2017
• ★ ★ ★ ★ ★
  I myself have had very good experiences dealing with our post office, whether it be holding mail, shipping packages or getting mailing supplies, I like all the employees there and they have all been very friendly.
  By Judi Daubitz, October 18, 2016
• ★ ☆ ☆ ☆ ☆
  It is unfortunant that a consumer can not choose delivery service when ordering products from a merchant because I would always choose UPS. I have NOW been convinced that Midlothian has the worst postal delivery service by far. The following are all separate incidents: 1. I have had at least two packages that been tracked as "unable to deliver" due to not being home. They never attempted to deliver my packages. The packages did not require a signature upon delivery. I had to get my packages myself from the post office and found out that they had another package there that the carrier was also suppose to the deliver two days prior as well. 2. One package tracked as "delivered" with a specified time of delivery and where it was delivered, "porch". Never received it. I thought someone had stolen it off my porch. The package arrived two days later with no explanation as to why they marked it as "delivered" two days prior. Today. My son's Christmas gift is showing delivered near or on front porch at 3:45pm. There is NO PACKAGE. I have been home all day. I have checked with neighbors and have gone up and down our neighborhood streets to see if the carrier possibly delivered to wrong address. I frequently get other people's mail and big packages delivered to me, therefore, I have to go and seek out their address and take it to them in hopes that someone will someday do the same for me!!! This is very, very frustrating. I will now have to go to the Post Office tomorrow and make sure they have not repeated the same mistakes yet again!!!! I sit here worrying about my son's gift. I have several other packages in route and I am nervous about going through this...well again. Long post I know, but I am very, very annoyed. This has happened too many times.
  By Veronica Delozier, October 05, 2016

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About United States Postal Service in Midlothian